Managed Services

For a lot of companies, technology is their greatest driving force but also their biggest headache and limitation. Our clients are interested in designing products—not managing IT infrastructure—which is why we’ve created a fully managed cloud hosted solution.

As part of our fully managed services, our clients enjoy a dedicated PRIVATE environment.

  • Enhanced Security
  • Save time and money
  • Decreased IT downtime

As an EpiGrid client, your server is hosted in a SSAE16 and PCI Compliant, and Safe Harbor Certified Tier 3 data center with 24×7 armed guards, biometric entry points and a minimum VPN encryption of AES128.

Additionally, our multiple redundancies include a Cisco ASA line of security appliance with a firewall that is in full block mode that acts as a dedicated VPN device. This enables enhanced security and better performance by dedicating resources solely to that function.

Monitored Services

Our Comprehensive helpdesk allows us to monitor your server performance efficiently with:

24 x 7 server monitoring with email notifications

  • Comprehensive antivirus protection
  • Continuous review of server resources and consumption trends
  • Full data backups and assessment of consumption needs
  • Review event/error logs
  • Maintain up-to-date Windows patches
  • Email notification of ssues that can impact performance, reliability and security

24 X 7 network monitoring with email notification

  • Hacker attack alerts
  • Network equipment and TCP port listening checks
  • Email notification of issues that can impact performance, reliability and security